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Privacy Policy
Your privacy and data security are our top priorities
Last Updated: August 15, 2025
Welcome to Uncouple AI
At Uncouple AI, we understand that divorce is a sensitive and personal process. We're committed to protecting your privacy and handling your information with the utmost care and security. This privacy policy explains how we collect, use, and protect your personal information when you use our AI-powered divorce services.
Information We Collect
Personal Information
- Contact Details: Name, email address, phone number, and mailing address
- Identity Information: Date of birth, Social Security number (when required for legal documents)
- Relationship Information: Marriage date, spouse information, children's details
Financial Information
- Assets & Debts: Property details, bank accounts, investments, loans, and other financial information
- Income Information: Employment details, salary, and other sources of income
- Payment Information: Credit card details and billing information (processed securely through third-party payment processors)
Documents & Communications
- Legal Documents: Marriage certificates, financial statements, property deeds, and other relevant documents
- Communications: Messages, emails, and other communications within our platform
Calendar Information
- Calendar Events Access: We access your calendar events (read-only) to provide a personalized experience within our app, including scheduling reminders for important divorce milestones, court dates, and document deadlines
How We Use Your Information
Legal Document Preparation
Generate accurate divorce paperwork tailored to your specific situation and state requirements.
AI-Powered Analysis
Analyze your information to provide personalized recommendations and ensure completeness of your case.
Legal Compliance
Ensure all documents meet state-specific legal requirements and court filing standards.
Customer Support
Provide personalized assistance and answer questions about your divorce process.
Service Improvement
Improve our AI algorithms and services (using anonymized data only).
Communication
Send important updates about your case, service notifications, and legal reminders.
Personalized Experience
Use your calendar information to create personalized timelines, remind you of important dates, and generate custom static pages with your divorce milestones.
AI Processing & Document Analysis
How Our AI Works
Our AI technology analyzes your information to streamline the divorce process. Here's what you need to know:
- Secure Processing: All AI analysis happens on secure, encrypted servers with no human review of your personal data
- Purpose-Limited: AI only processes information necessary for legal document preparation and case analysis
- No Training Data: Your personal information is never used to train our AI models or improve algorithms
- Automatic Deletion: Processed data is automatically deleted from AI systems after document generation
Information Sharing
We Never Sell Your Data
We do not sell, rent, or trade your personal information to third parties for marketing or any other purposes.
Limited Sharing Scenarios
Legal Requirements
When required by law, court order, or government request
Service Providers
Trusted partners who help us provide services (payment processors, secure cloud storage) under strict confidentiality agreements
Legal Professionals
Licensed attorneys in our network (only when you explicitly request legal review services)
Court Filing
Information included in legal documents that you choose to file with the court (as required by law)
Data Security
We protect your sensitive information with industry-leading security measures:
Encryption
All data is encrypted both in transit and at rest using bank-level security
Access Control
Strict employee access controls with background checks and confidentiality agreements
Secure Infrastructure
SOC 2 compliant cloud infrastructure with regular security audits
Account Protection
Multi-factor authentication and activity monitoring for your account
Your Rights & Choices
You have control over your personal information:
Access & Update
View and correct your personal information
Delete Data
Request deletion of your information
Opt-Out
Unsubscribe from communications
Data Retention
We keep your information during your case and for legal compliance periods (typically 7 years for legal documents). You can request deletion of non-legally required data at any time.
Contact Us
If you have any questions about this privacy policy or how we handle your information, we're here to help. You can reach us through any of the following methods:
Customer Support
support@uncouple-ai.comLegal Inquiries
legal@uncouple-ai.comData Requests
Use any of the above email addresses
Response Time: We typically respond to privacy-related inquiries within 2 business days. For data access or deletion requests, we'll respond within 30 days as required by law.
Making divorce simple, transparent, and affordable—so you can move on with your life.
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